Hospitality forms the crux from which international relations, mutual trust and understanding grow, and Inchin Closer recently had the honour and privilege to conduct a short workshop for managers of the Taj Resorts and Palaces, a member of the Leading Hotels of the World, and part of the Tata Group of Companies.
The workshop which highlighted Chinese hospitality, culture and language brought to life for the Taj staff, an average Chinese tourist to India and his expectations. High praise from the participants further nourished the concept of how deeply intertwined culture is to the corporate world. Understanding your client, customer or supplier is therefore crucial in building a healthy, successful business across borders – and language and culture lie at the very foundation of this bridge. It therefore becomes extremely important for a company, hotel or business to not only speak the emperor’s tongue but also to understand the mentality. This is what Inchin Closer aims to bridge. By helping Indians understand more about the thought processes of the Chinese businessman and vice-versa, we aim to create strong business alliances, that whether the test of time, financial slowdowns and bilateral hiccups.
To further integrate and help their Chinese guests feel more at home, Golden Dragon, the Chinese restaurant at the Taj Mahal Palace, Mumbai will be hosting a food festival from Xián, Central China. To be held from the 5th to the 12th of August, the hotel’s in-house master Chef from China will whip up authentic food from the heartland of China. Seafood chowder soup and deep friend dumplings will be accompanied with roujiamo, mouth-watering lamb, chicken and vegetable skewers and Biang Biang noodles – a classic hand pulled noodle.
The Taj group of hotels has made the move in the right direction. As have some other technology companies who are also learning Mandarin language and culture under Inchin Closer’s tutelage. Its now your turn –